Comments on: What do you mean I can’t just cancel?

By: Michael Calienes

Michael Calienes — Wed, 19 Nov 2008 01:20:36 +0000

Well, just two business days after I faxed my cancellation form and cover page, I received a postcard stating that my last payment will, in fact, be paid as stated. No other payments will be deducted. Thanks, Gold’s. You still need to revamp your cancellation policy. I’ve seen a lot of ticked off reviews out on the web, and the positive ones I’ve found smell a little internal if you know what I mean.

By: Michael Calienes

Michael Calienes — Fri, 14 Nov 2008 19:16:04 +0000

I faxed this message on a cover page along with their cancellation form:

This fax effectively cancels Gold’s Gym membership #XXXXX. Since my membership is a $19.99/mo. no contract term, the following page is a cancellation, not merely a “request for cancellation of membership.”

Per your 30-day notice policy, I expect the monthly fee to be automatically deducted from my account once more on December 5, 2008, which would allow me to continue working out at the gym until Decmber 31, 2008. Any deductions on any date beyond December 5, 2008, is hereby unauthorized.

Should you need to contact me directly, please do so by calling XXXXXXX

I will also be sending this cancellation notice via certified mail, as suggested by your cancellation documentation.

Thank you.

ps. I shouldn’t feel compelled to cover all my bases so thoroughly as implied by the language on your form.

By: Laurel

Laurel — Fri, 14 Nov 2008 09:23:19 +0000

Did you get out of your contract?

By: Jeff

Jeff — Wed, 12 Nov 2008 19:32:05 +0000

I freakin hate golds. They are slime the way they sell and slime when you leave. I had a membership for a year and when they started doing the deal where you paid $20.00 per month and could bring a guest my wife and I were sharing a membership. What I didn’t expect was to be treated like some kind of interloper in their facility. They basically did everything they could to make me feel as if I didn’t belong. Forms are bullshit period anywhere. I refuse to fill out forms. I’m advocating a form free America.

By: Laurel

Laurel — Wed, 12 Nov 2008 08:34:15 +0000

I try to tell everyone that Gold’s would never do a no contract even when they advertised it as such. You should see what they did to the people when they quit offering classes, child care and racquetball. They were selling membership up until the last minute of getting rid of all that stuff without telling people. The people who relied on childcare or who only did the classes, could not cancel without paying the rest of their membership. I knew when they went to the “no contracts” that there was a catch.

Anyway, Fight the power! Don’t give into to that.