Although I haven’t yet decided which poster will replace it, my Spitz poster is coming down from my bedroom wall. Only fair. Sorry Mark. I will never forget your mustache. Congratulations, Mr. Phelps. 

Apparently, rapper T. Pain, is wanted for plain old driving. I think he’s laughing in this photo because he read the adjective-deficient caption before the paper went to press.

The headline in today’s Tallahassee Democrat, “Missing teen still not found,” is replete with repetitious repetitiousness. Why not just hit us over the head with a stupidity brick and write: “Missing teen found to be still missing.”

I can’t wait till authorities find Ms. Stoops so the writers can deliver us a headline like, “Missing teen found,” a statement which would defy itself in three syllables.

This breaking news was posted on our local paper’s website home page (click image to enlarge). Have a read and let me know what the heck “suspiciois” is. From this sentence, one can’t tell if the man displaying this “suspiciois” behavior lead to the arrest of a sex offender, or if he himself the sex offender?

Where are the writers? Where are the editors? Where’s the dang spellcheckxinfsfd?

How does a graphic designer look at this layout and not move something? By the same token, how does the editor not look at the graphic designer and say, “You might want to move something.”?

Question is: would this be the hiring committee, or the faculty they’d like to hire?

Click to enlarge.

It’s time to take these guys in one last ride on the microwave carousel.

My dog always seems to ruin a perfectly good game of fetch.

Click the photo to enlarge foam covered ball.

In an age where the “Contact Us” page on websites rarely elicits action, let alone a human response, Herman Miller pulled through like nothing I’ve ever experienced.

Sunday evening I wrote Customer Care at Herman Miller to inquire about getting a replacement caster for my Aeron chair which had been damaged during a recent move, rendering me scoliosistic at the computer.

Not believing they’d actually get back to me, I continued looking elsewhere on the web for a replacement part.

Below are the 4 emails it took to close the case. There was no “let me transfer you to…”, “do you have a receipt”, etc. I didn’t have to make one phone call. Two people at Herman Miller accomplished the seemingly impossible — they just did it.

For one company, faith is restored.

To: hmhome@hermanmiller.com
Subject: Re: Contact Us Form: Product Repair Information
05/01/2007 04:27 AM

i need a replacement caster for an aeron chair that was damaged during a recent move. can i order directly from you? or should i contact a reseller?

thanks in advance.

On Apr 30, 2007, at 9:22 AM, Brent McClain wrote:

Hi Michael,

We should be able to just send one out for you. Is it just a standard carpet caster? For the Aeron, or a different chair? Just let us know your address and we’ll get it out!

Regards,

Brent

THE NEXT MORNING:

To: hmhome@hermanmiller.com
Subject: Re: Contact Us Form: Product Repair Information
05/01/2007 04:27 AM

hey brent — thanks so much. the caster has a metal stem and black plastic wheels. below are #s from the white sticker underneath for identification purposes. please call <deleted> for credit cardinfo. address is:

<deleted>

AND A FEW HOURS LATER:

	reply-to			hmhome@hermanmiller.com
	to			Michael Calienes <michaelc@transplant-1.com>
	date			May 1, 2007 10:09 AM
	subject			Re: Contact Us Form: Product Repair Information

Hi Michael,

It is in the mail.

Best regards,
Cindy

one cannot tell when 100% whole wheat bread has grown mold — until one tastes it.

Why is my Sprint statement so much larger than other statements (grain of rice shown for scale)?