March 7th, 2009

Can social media change behavior for the better?

Posted by Michael Calienes in social media

gang

During a brief back and forth on twitter with @ann_imal (a/k/a Ann Robinson) I offered her — and any interested students — some time to chat about the current state of advertising. The last post on Sunday, March 1, read:

@Ann_imal coffee shop on thomasville just renamed from the coffee pub. i’ll be there friday 10-11:30am. anybody wants to show & chat, cool.

Yesterday morning, as I commented on @ethany ‘s post on presence engineering within the enterprise, the reminder dinged on my calendar. I’d forgotten all about it — and I figured Ann had too. Part of me said don’t bother going, you’re busy, no one got back to you, they’re not going to show. The better part, however, made me grab my laptop and head out.

I arrived at RedEye Coffee Shop (formerly The Coffee Pub) at 10am, ordered, and started working. A few minutes later, a young couple walked in and bee-lined to my table. She introduced herself as Ann, he as Rob (a/k/a @annhiliationrob). We grabbed our coffee and sat outside. The weather was perfect and so was the chat. What’s advertising really like? What’s happening to it now? How will social media affect the industry? A few minutes later, @arielle07 arrived. The four of us talked for the better part of an hour, made this 12second vid and said goodbye, thanks for coming, we’ll meet again soon.

As I began writing this post to recount the coffee shop event, I went back and reviewed my comment to Ethan Yarbrough’s post. Part of it read: I am simply fascinated with the idea of how social media will work to highlight personal values and affect behavior overall.

I couldn’t have imagined being shown exactly how social media involvement could change personal behavior for the better within an hour of writing that very idea on Ethan’s blog.

I had posted on twitter where I’d be on a specific day and at a specific time. It wasn’t only a post. It was a promise. Fortunately for me, I kept it.

Thank you, Ann, Rob, and Arielle for trusting I’d be where I said I’d be, and for the great conversation you sparked. And thank you, Ethan, for writing the post that inspired the comment that triggered the lesson. These are truly great times.

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Social media got me in trouble with my family over the weekend -- we were on a weekend getaway and I was Tweeting instead of experiencing the moments with my wife and kids. They justifiably gave me dirty looks until I signed off and put my phone away. I sometimes have a sense that I'm obliged to remain connected at all times, because if somebody engages something I've posted I want to be able to express my appreciation right away. That's not a realistic goal and, while the motivation is healthy, but things can get out of balance, which is unhealthy.

That said, I do agree with you Michael, social media give us all a chance to give more, to be more helpful to more people more often. Payment in the traditional -- or immediate sense -- is not as much a concern around my involvement in social media. We're on the frontier and I'm encouraged that peoples' motivations seem to be not to grab land for themselves at the expense of others but to lend a hand and help others make their way. That spirit always leads to personal reward in the long run -- so we'll all get paid -- but it's good to be involved in something where the values of community and cooperation supersede those of the transactional economy.

i want to respond now but will heed the lesson in your comment. my wife and daughter just arrived home ; ) dinner will be soon. reply later!

I was chatting with someone the other day who said that since becoming immersed in Social Media, he truly thought he had become a kinder person: more considerate, thoughtful and generous. I burst out laughing -- not because I didn't believe him, but because I did. I had thought I was the only one it was happening to. Thanks for sharing your story.

awesome to hear -- do you think he'd like to guest post here about it? curious to know. thanks!

how do you think you've "changed"? very curious. i feel i've been more generous with my time and *skills* and not as worried about charging for them in the traditional sense. it's different. i certainly get paid, but it's true what they say when you're doing what you love, the money follows. thanks again for commenting lisa.

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  1. [...] My cross-continental idea-tennis partner, Michael Calienes, raised this same idea a few days ago here (add Michael to the previously mentioned group of visionaries). I am in the camp that believes more [...]